Frequently asked questions

Yes, we offer special rates for group bookings. You can either book multiple spots directly through the app or contact our support team for personalized assistance with larger groups.
Log in to your account. Navigate to the Profile>>“My Bookings” section. Here, you can view all your past bookings and download invoices.
During the payment process, there will be an option to apply a discount or promo code. Enter your code and click on “Apply.” The total amount will be updated to reflect the discount.
If you need help, you can: Click on the “Help & Support” section in the app. Email us at [email protected]. Call us at +91-9920201237 during business hours 9 AM to 5 PM.
Depending on the event's cancellation policy, you may be eligible for a refund or reschedule options. For further assistance, contact our support team.
We accept various payment methods including: Credit/Debit Cards (Visa, MasterCard) UPI Payments (Google Pay, PhonePe) Net Banking Wallets (Paytm, etc.) All payments are securely processed through our payment gateway partners.
Select your desired location or event. Choose the number of guests and the dates for your stay or event. Click on “Book Now” to review the details. Once everything looks good, proceed to payment.
Open the app and click on the “Search” tab. Use filters to search by location, date, or event type. Browse through the results, and click on the one that interests you to see more details, including pricing and availability.
Download the CAMPISTAAN app from the Google Play Store or Apple App Store. Open the app and click on "Sign Up." Enter your details like name, email, and phone number, then create a password. Verify your Mobile Number, and you’re all set to start booking your next adventure!
The CAMPISTAAN app allows users to browse, book, and manage camping experiences and events at stunning locations. You can explore available dates, locations, and activities and make reservations directly from your mobile device.

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